Monthly Annual
Business $49 /month per location All Teamgo Solutions +
  • All Team Solutions +
  • Unlimited Employees
  • Unlimited Terminals
  • Email Notifications

Most Popular Premium $149 /month per location All Teamgo Solutions +
  • All Business Plan features +
  • SMS Notifications
  • API & Webhooks
  • Integrations

Enterprise $249 /month per location All Teamgo Solutions +
  • All Premium Plan features +
  • Priority Support
  • Dedicated Success Manager
  • Custom Service Agreements
  • Custom Terms of Service

Enterprise
Enterprise & Custom Plans

We can tailor a solution specific for your organisation and offer annual pricing options. Contact us to discuss pricing.

Education
Education & Non-Profit

Discounts are offered to education and non-profit customers. Contact us to discuss options and find out more about custom pricing.

All Plans Include:



Visitor Management

Visitors

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Staff Attendance

Staff Attendance

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Suppliers

Suppliers

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Instant Setup

Instant Setup

No Contracts

No Contracts

See All Features

FAQs

Frequently Asked Questions



What are the technical requirements?

Teamgo is cloud based software, you don't need to install anything as you can access the Teamgo dashboard in a web browser and use the Teamgo iPad app as your sign in terminal. We also recommend a tablet enclosure and label printer for the full Teamgo experience. Visit our online Store.

How does the 14 day trial work?

When you sign up for Teamgo you are entitled to a 14 day free trial. This gives you access to all the solutions and features (excluding API). If you need an extension of your trial for evaluation purposes contact us to discuss.

What happens if I go above my plan?

Your Teamgo dashboard will show you the current usage level. If you go over your plan we will send you an email to see if we can upgrade or customise a solution for you. There are no automatic charges to your account so you have some time to see if you need to increase your plan to a custom subscription.

Are there any hidden fees?

Your Teamgo account has a fixed monthly fee plus costs associated with your usage. There are no additional fees. Annual subscriptions are an agreement between you and Teamgo, you will not be charged any additional fees based on your negotiated usage, we account for this when customising your plan. Only when you add a new location or upgrade your plan/downgrade will additional charges be applicable.

Are there any contracts?

We do not have contracts for any of our subscriptions. You can cancel any time during a billing period. Annual customers who cancel their account will forfeit any payment made for that subscription period. When you sign up you agree to our Terms of Service but there is no official contract to use Teamgo.

How can I make payment?

Monthly subscriptions are paid for by card payments only via our secure website. Annual payments can be made one time by card payment or wire to our bank account.

What about taxes?

Australian customer payments include Goods and Services Taxes (GST). International customers outside of Australia are exempt from these additional fees but are liable for any local taxes for delivery of digial servies.

Do you have a Terms of Service?

Yes, both our Terms of Service and Privacy Policy are available online to review at anytime. WHen you subscribe to Teamgo services you accept these terms and agree to our privacy statements.

What is a location?

A location is a fixed address where you will setup your terminals. A single location can have one or many terminals, if you are a large organisation with multiple distributed offices, you will pay a license fee (monthly or annually) for each location.

What is a User and Host?

Users are people in your ogranisation, typically employees who need access to the Teamgo dasboard and mobile apps. A user who is added to a terminal for visitors to see is called a Host. Other types of users could be contractors or third parties you add with some permissions to use your Teamgo account features, all with permission based roles.

What is a Visitor?

Visitors are people who arrive at your organisation as guests for meetings with Users/Host or events (event attendee) etc. Simply put, a visitor is someone who is not part of your organisation who needs to register their arrival.

What is a Terminal?

A terminal is a tablet device connected to your Teamgo account. This would be an iPad or Android tablet used as a sign-in point or customised for another functional purpose such as staff or courier sign-in/sign-out.

What features are included?

Your Teamgo subscription gives you access to all the features of Teamgo. From our Business plan to Enterprise options, you get the same access to the benefits Teamgo's system has to offer to help make your workplace more intelligent.

How do I print badges?

Visitor badges/passes can be printed to a connected network printer. We support the Brother manufactured printers for visitor and badges and most other manufacturer printers for user badges (staff passess, contractor passes etc).

How secure is Teamgo?

Teamgo takes security very seriously. All communications are encrypted between your terminals and the web servers. We use a proven, secure cloud hosting platform. We also adopt strict policies regarding payment card tokens, limiting password attempts, review code for exploits and our development and support team have Police clearence certification checks prior to employment. Learn more about security features.