Frequently Asked Questions

FAQ – Get to know your new visitor software and keeping your workplace
happy, healthy and more productive with Teamgo.

Teamgo Visitor Management

Teamgo Visitor Management is a cloud-based solution that helps organizations securely track, monitor, and manage visitors in real time. It replaces traditional sign-in methods with digital kiosks, QR codes, and mobile applications.

Teamgo provides features like pre-registration, badge printing, contactless check-ins, visitor notifications, real-time dashboards, compliance management, and evacuation reports.

Teamgo captures visitor details, takes photos if required, and prints visitor badges. It also integrates with access control systems and sends notifications to hosts upon visitor check-in.

Teamgo provides a secure, paperless solution with real-time reporting, automated workflows, and enhanced data privacy compliance.

Yes, hosts can pre-register visitors through Teamgo’s platform. Visitors receive QR codes for a fast, contactless check-in process.

Teamgo is GDPR-compliant, ensuring that all visitor data is stored securely. Data can be configured for retention policies based on organizational or regulatory requirements.

Teamgo works with iPads for self-service kiosks, printers for badges, and QR code scanners. It’s a fully cloud-based system that requires an internet connection.

Yes, Teamgo provides real-time evacuation lists, helping safety officers account for all individuals during an emergency.

Yes, Teamgo offers health and compliance features like custom screening questions and temperature checks to ensure workplace safety.

Teamgo integrates with access control systems, calendars, and enterprise platforms, allowing seamless workflows and visitor management.

Teamgo can handle different visitor types, including guests, contractors, and delivery personnel, applying specific workflows for each.

Yes, Teamgo tracks contractor check-ins, ensures safety protocols are followed, and manages compliance documentation.

When a visitor checks in, Teamgo sends instant notifications via email, SMS, or mobile app to the host.

Yes, Teamgo allows customization of kiosks, visitor badges, and workflows to match your organization’s branding.

Absolutely. Visitors can use QR codes or mobile devices for a seamless, touch-free check-in experience.

All visitor data is accessible through Teamgo’s cloud-based dashboard. Administrators can generate detailed reports for audits and compliance purposes.

Yes, visitors can electronically sign documents such as NDAs during the check-in process.

Yes, Teamgo can be deployed across multiple sites, allowing centralized monitoring and management of all locations.

Teamgo offers comprehensive technical support, including setup assistance, training, and ongoing maintenance.

Pricing for Teamgo depends on the features and scale of deployment. Contact Teamgo for a customized quote that suits your organization’s needs.

Pricing FAQ

Teamgo pricing is subscription-based and depends on factors like the number of kiosks, locations, and additional features required. Custom packages are available to suit businesses of all sizes.

Yes, Teamgo offers a free trial, allowing organizations to explore its features and functionalities before committing to a subscription plan.

Teamgo charges based on the subscription plan, which typically includes unlimited users and visitors. Additional costs may apply for premium features or hardware.

Depending on your chosen plan and customization requirements, there might be initial setup fees. These fees cover configuration, branding, and system integration.

The basic plan generally includes core features like digital visitor registration, badge printing, and host notifications. Additional features may require an upgrade to higher-tier plans.

Yes, Teamgo offers discounts for annual or multi-year subscriptions, making it cost-effective for long-term use.

Some integrations with third-party systems like access control or enterprise tools may incur additional costs. These depend on the complexity of the integration.

Teamgo works with iPads, printers, and QR scanners, which are not included in the subscription fee. These hardware items can be purchased separately or as part of a bundle.

Teamgo offers competitive pricing with a focus on delivering high value through its comprehensive features, customization options, and excellent customer support.

You can request a customized pricing quote by contacting Teamgo directly through their website or by speaking with their sales team. They’ll assess your specific needs and provide tailored recommendations.

Yes, Teamgo offers an instant 10% discount on annual subscription plans for registered non-profit and charitable organizations. Just show us your status and we will apply the pricing offer.

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Australian Company

We're an Australian technology company specialising in Visitor Management software and applications.

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Amazon Web Services

You expect the best and we rely on the best with cloud hosting and security provided by Amazon AWS Australia.

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Fanatical Support

24/7 support available and experienced account managers on standby - we provide hands on customer assistance.

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