Teamgo Visitor Management System: A Comprehensive Overview of Features

Teamgo offers a robust visitor management platform designed to provide flexibility, security, and efficiency for workplaces of all sizes. With an extensive list of features, from unlimited kiosks to geofencing, Teamgo helps businesses streamline visitor sign-in processes, improve employee management, ensure safety and compliance, and enhance overall operations. Here’s a deep dive into all the features Teamgo has to offer:


Unlimited Users and Kiosks

Unlimited Users
Teamgo allows businesses to add unlimited user accounts and groups with no cap on the number of visitors or employees signing in. You can also customize permissions based on user roles for seamless management.

Unlimited Kiosks
Set up an unlimited number of iPad kiosks or QR code sign-in points throughout your workplace. Cover multiple locations and departments without worrying about restrictions on the number of kiosks.


QR Code-Based Management

Identification
QR codes make visitor and employee identification swift and secure. Visitors can scan QR codes to sign in or use contactless methods to ensure a hygienic experience. Employees and regular visitors can generate personal QR codes for instant access.


Advanced Visitor Management Features

Visitor Sign-in and Types
Teamgo allows for customizable sign-in workflows for various visitor types. Tailor the process to meet compliance, reporting, and safety requirements for guests, contractors, and vendors.

Legal Agreements and Documents
Collect signatures for legal agreements and documents during the sign-in process, helping you maintain a digital trail for compliance and record-keeping.

Branding and Design
Customize sign-in kiosks with your company’s logo, images, and branding to make them a seamless part of your workplace aesthetic.

Host Directory
Teamgo enables employees to be displayed in kiosk directories, making it easy for visitors to find their hosts. Hosts will also receive notifications upon visitor check-in and out.

Document Uploading
Request important documents, such as licenses or certifications, before a visitor arrives or during the sign-in process.

Badge Printing
Instantly print custom-designed visitor ID badges upon sign-in or pre-print badges for smoother arrivals. This ensures easy identification and compliance during visits.

Language Options
Display kiosks and notifications in multiple languages by creating custom language files. Ideal for workplaces with diverse staff and visitors.

Custom Forms
Create and add custom forms to gather essential visitor information. Options include plain text, checkboxes, multiple choice, and more.

Photo Capture
Capture photos of visitors and IDs for your records, ensuring easy identification.

Delivery Notifications
Drivers can quickly notify the appropriate team members for package drop-offs or request signatures.

Notifications
Send instant notifications via email, SMS, or push notifications when visitors arrive, overstay, or fail to sign out.


Pre-registration and Compliance

Pre-registration and Invites
Pre-register visitors by sending custom invitation emails and scheduling appointments. You can gather important information and request documents before they arrive, expediting the check-in process.

Health and Safety Compliance
Screen visitors by sending health check forms and setting entry conditions based on their responses. Deny or approve entry based on safety protocols and keep your workplace healthy.


Employee Management

Employee Sign-in
Employees can sign in with QR codes, or use the Teamgo Pass app for mobile check-in. Customize workflows to request additional information from employees during sign-in.

Geofencing
Employees can be automatically signed in and out as they enter or leave the premises, thanks to secure geofencing technology.

Time & Attendance Reports
Track employee attendance with detailed reports that can be exported for compliance or payroll purposes.

Remote Work Options
Employees working off-site can use the Teamgo Pass app to sign in remotely, allowing for complete time tracking even when away from the office.

Employee Groups and Permissions
Create employee groups to assign roles, responsibilities, and permissions, simplifying management across large teams.


Comprehensive Data Management and Reporting

Cloud Web Dashboard
Access a secure web dashboard to manage your visitor management system from any device. Customize workflows, view reports, and export data in real-time.

Real-time Reports
View live and historical visitor data, including detailed analytics that can be filtered, sorted, and exported for compliance or auditing purposes.

Overstay and Capacity Alerts
Set time frames for visitor stays and receive notifications when they exceed their time limit. Limit the number of people signing in at a location to maintain safe capacity levels.

Contact Tracing
In the event of a health emergency, quickly generate reports on visitor movements, locations, and contact points for effective contact tracing.

Watch Lists and Deny Entry
Assign visitors to watch lists and set up alerts when they arrive. For added security, you can deny access to certain visitors and receive notifications when they attempt to sign in.


Safety, Security, and Compliance

Evacuation Mode
Activate emergency mode from the web dashboard, sending instant alerts to everyone on-site. View who is signed in to ensure all individuals are accounted for.

Data Anonymization
Schedule automatic anonymization or manual deletion of visitor data to comply with privacy regulations, ensuring data security.

Document Management
Request, upload, and store essential documents like licenses or vaccination certificates. Set expiration reminders to ensure compliance.

Multi-factor Authentication
Add an extra layer of security for user accounts with multi-factor authentication to ensure secure system access.

Certified Compliance
Teamgo is ISO 27001 certified and hosted on Amazon Web Services (AWS), providing world-class data security. AWS also meets SOC 1, SOC 2, and PCI DSS standards, ensuring that your visitor management data is protected at all times.


Additional Features and Integrations

Free iPad and Smartphone Apps
Teamgo offers free apps for both iPad and smartphones. The iPad app serves as a touchscreen or contactless kiosk, while the smartphone app allows employees and visitors to sign in and manage their account remotely.

scan and smartphone features

Integrations
Seamlessly integrate with Active Directory, Azure, and other popular enterprise systems to automate user account management and further enhance your visitor management system.

Visitor Display Board
Display a live visitor and employee check-in status on large screens, ideal for busy offices or security teams.


Support and Assistance

24/7 Online Support
Get round-the-clock support through live chat, email, or detailed online guides. Teamgo’s support team is available to assist with everything from setup to troubleshooting.

Solutions Specialists and Account Managers
Work with Teamgo’s specialists to build custom workflows for your workplace. Dedicated account managers are also available to assist with plan selection, system customization, and ongoing support.


Teamgo offers a complete visitor and employee management solution with cutting-edge features that enhance workplace security, compliance, and efficiency. Whether you need simple visitor tracking or advanced workflows with custom integrations, Teamgo has everything you need to manage your workplace with confidence.

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Australian technology company specialising in Visitor Management software and applications.

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